WordPress Client Care Plans

Because your business website is way too valuable to fend for itself!

Maintenance & Reports

Digital Junction dedicated support for your WordPress website which includes all software updates, security and performance scans, and website upkeep detailed in a monthly email report.

  • Website Backups
  • Update WordPress
  • Update Plugins
  • Security Scans
  • Performance Scans
  • Clean up Spam and Revisions
  • Optimise Database

Training & Consulting

Monthly Newsletter: Our monthly newsletter includes targeted articles specific to what our clients would find informative.

Consulting Calls (included in Web Manage and Web Master): Consulting calls are great for strategy sessions, live editing, or any other type of training needs. Web Maintain do not include consulting calls however, they use their 30 minute of support time for a consulting call.

Support Time

With your dedicated support time you can make requests regarding majority of your needs:

  • Bug fixes
  • Performance improvements
  • Content updates
  • Design updates
  • Newsletter curation (est. 60 min)

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Help

Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.

Basic Care

77MO
Best for basic business websites
Website Firewall: NO
Monthly Care Report: YES
Software Updates: Monthly
Woocommerce Updates: NO
Performance, Security and Uptime Monitoring: YES
Keyword Monitoring: NO
Backup: Monthly
Performance Optimisation: NO
Hack Cleanup: NO
Spam and Revision Cleanup: NO
Broken Link Checker: NO
Video Manuals: NO
Support: Help Desk
Professional Consultation: NO
Support Time*: 0
Page Builder Pro: YES
Page Builder Addon: NO
Unlimited Content Updates: NO
Cancellation: 30 days notice

Maintain Care

147MO
Best for standard business websites updated monthly
Website Firewall: NO
Monthly Care Report: YES
Software Updates: Weekly
Woocommerce Updates: NO
Performance, Security and Uptime Monitoring: YES
Keyword Monitoring: NO
Backup: Daily
Performance Optimisation: YES
Hack Cleanup: YES
Spam and Revision Cleanup: YES
Broken Link Checker: NO
Video Manuals: YES
Support: Help Desk
Professional Consultation: NO
Support Time*: 30 min (doesn't rollover)
Page Builder Pro: YES
Page Builder Addon: YES
Unlimited Content Updates: NO
Cancellation: 30 days notice

Manage Care

297MO
Required for ecommerce & high traffic sites updated weekly
Website Firewall: Basic
Monthly Care Report: YES
Software Updates: Weekly
Woocommerce Updates: YES
Performance, Security and Uptime Monitoring: YES
Keyword Monitoring: YES
Backup: Daily
Performance Optimisation: YES
Hack Cleanup: YES
Spam and Revision Cleanup: YES
Broken Link Checker: YES
Video Manuals: YES
Support: Priority Help Desk
Professional Consultation: YES
Support Time*: 120 min (doesn't rollover)
Unlimited Content Updates: NO
Page Builder Pro: YES
Page Builder Addon: YES
Cancellation: 30 days notice

Premium Care

897MO
Best for actively growing websites updated weekly
Website Firewall: Premium
Monthly Care Report: YES
Software Updates: Daily
Woocommerce Updates: YES
Performance, Security and Uptime Monitoring: YES
Keyword Monitoring: YES
Backup: Daily (Optional backup intervals 24hr, 6hr, 1hr)
Performance Optimisation: YES
Hack Cleanup: YES
Spam and Revision Cleanup: YES
Broken Link Checker: YES
Video Manuals: YES
Support: Help Desk, Phone Support
Professional Consultation: YES
Support Time*: 300 min
Unlimited Content Updates: YES, 10 minute tasks.
Page Builder Pro: YES
Page Builder Addon: YES
Cancellation: 30 days notice

All prices are in AUD and incur GST of 10% for Australian clients

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