Your business works best when your customer, support, sales, marketing and financial information is fully integrated.

Digital Junction develops and implements software that helps business of all sizes to enable automation, analytics and collaboration. We know extactly how to lever the cutting-edge technology solutions to generate more sales for you and create greater value for your customers.

We are able to automate and streamline the following functions of your business:

  • Lead Generation and Nurturing
  • Email automation
  • Client Onboarding automation
  • Sales automation (B2B and B2C)
  • Workflow management
  • Live Chat
  • Customer support and SLA management
  • Inventory management
  • Finance and accounting
  • Online payments
  • Customer feedback/testimonial management

It is important to understand the challanges and plans for your business so we can offer a solution that addresses your current and future needs within your allowable budget. We work with a range of technologies, so be rest assured we can select a solution that will work within your budget. This is important for us, to ensure you can scale at a pace that doesn’t create anxient (a common attribute of small business owners)

We offer a number services that you plan, analyse, design and implement business automation in your business. These include the following:

  • Business process modelling and optimisation
  • Customer journey mapping
  • Marketing and sales strategy
  • Technology selection
  • Systems integration
  • Systems training and user documentation