TURN YOUR REPUTATION INTO REVENUE

Come for the reviews, stay for the everything else. Put your growth on autopilot and be the business everyone wants to do business with.

The customer experience platform to be found online, be chosen with Webchat, and be the best business.

Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights – all in one place. Using the Birdeye platform – AI, messaging, automation tools – businesses are delivering great customer experiences to 100M+ people.

Our award-winning products are designed in close collaboration with 70,000
multi-location businesses who use Birdeye to connect with their customers every day

Attract

Listings

Put your business on the map, be found everywhere.

Reviews

Be chosen online through the power of reviews.

Referrals

Let your customers refer your business to family & friends.

Pages

Engage and convert at every location with custom pages.

Convert

Messaging

Connect via texting, Facebook and Google’s Business Messaging,
voice and video chat.

Webchat

Make your business textable through Livechat and chatbot (Robin AI).

Inbox

All of your interactions in one unified inbox.

Delight

Surveys

Capture real-time feedback, understand your customers.

Benchmarking

Make competitive insights your unfair advantage.

Insights

Turn customer feedback into actionable insights.

Ticketing

Fix issues before they become problems.

Are you interested in learning more how you can better attract, convert and delight with your customers?

Customer Review Management Pricing

Get started with one of our packages by selecting your plan below.

starter

$447

/month

Improve reputation and rank at the top of local search

Improve your reputation and get more reviews, automatically

  • Rank higher on Google with a steady stream of fresh reviews
  • Monitor reviews from 50+ sites
  • Respond to reviews from one dashboard
  • Share reviews on website and social

Put your business on the map and be found everywhere

  • Create accurate business listings across 60+ directories
  • Monitor performance with rich reporting and dashboards
  • Go live on Google in days with auto-verify

Engage and convert customers across digital channels

  • Chat leads and customers over text, email social, and webchat
  • Get a unified view of all interactions in one place

growth

POPULAR

$597

/month

Boost sales with tools to engage and convert customers

Improve your reputation and get more reviews, automatically

  • Rank higher on Google with a steady stream of fresh reviews
  • Monitor reviews from 200+ sites
  • Respond to reviews from one dashboard
  • Share reviews on website and social

Put your business on the map and be found everywhere

  • Create accurate business listings across 60+ directories
  • Monitor performance with rich reporting and dashboards
  • Go live on Google in days with auto-verify

Engage and convert customers across digital channels

  • Chat leads and customers over text, email social, and webchat
  • Get a unified view of all interactions in one place

Convert website visitors into new leads

  • Connect over live chat or an automated chatbot
  • Text leads after they leave your site
  • Funnel leads to your inbox for follow up

PREMIUM

$657

/month

Get everything you need to dominate in your local market

Improve your reputation and get more reviews, automatically

  • Rank higher on Google with a steady stream of fresh reviews
  • Monitor reviews from 200+ sites
  • Respond to reviews from one dashboard
  • Share reviews on website and social

Put your business on the map and be found everywhere

  • Create accurate business listings across 60+ directories
  • Monitor performance with rich reporting and dashboards
  • Go live on Google in days with auto-verify

Engage and convert customers across digital channels

  • Chat leads and customers over text, email social, and webchat
  • Get a unified view of all interactions in one place

Convert website visitors into new leads

  • Connect over live chat or an automated chatbot
  • Text leads after they leave your site
  • Funnel leads to your inbox for follow up

Manage social posts, reputation, and reporting across locations

  • Create and schedule posts across social channels
  • Monitor engagement and brand mentions
  • Track reach, engagement, and audience growth across channels

Included in all

Campaigns

Automate and scale requests for reviews, referrals, and more

Team Chat

Collaborate with teammates through the web app Inbox

Payments

Collect digital payments with low transaction fees

Integrations

Connect with popular apps to save time.

Mobile App

Grow on-the-go with the Mobile on iOS and Android.

Unlimited Users

Give your entire team access at no extra cost

Unlimited Contacts

Manage your entire database of customers

Word Class SUpport

Reach our support with weekly check-ins to help reach your goals

Add Ons

Referrals

Grow sales with trackable and scalable referral campaigns

$150/mo

Mass Texting

Reach thousands of customers with high-converting, personalized messages.

$150/mo

Google Seller Ratings

Showcase reviews in Google ads to boost performance by 17%

$220/mo

Surveys

Effortlessly capture feedback to improve customer experience

$150/mo

Insights

Use AI to turn feedback into actionable insights

$75/mo

Benchmarking

Make competitive insights your unfair advantage

$75/mo